What H and L actually say

On a blood test, H means the value is higher than the reference range printed beside it, and L means it is lower. The letter is produced by a computer comparing two numbers, your value and the range, and it says nothing else.

The HL7 standard used to exchange health data defines the letters exactly that way: H is a result above the upper limit of the reference range, L a result below the lower limit. Some results spell out the words high and low, others show the letter in a column of its own, and the order of reading stays the same: test, value, unit, range, flag.

That automation is the point and also the limit. The flag knows the value and the range. It does not know your medicines, whether you had fasted, whether you smoke, the time of the test or why it was ordered. A clinician reading the same line brings everything the system did not have.

HH, LL and the other flags

H and L are the commonest letters, but not the only ones. The same standard defines a handful of others, and many laboratory systems use some of them.

Critical results are handled differently from ordinary flags. Royal College of Pathologists guidance defines a critical result as one significantly outside the reference range that points to an immediately dangerous state, and asks laboratories to phone it to the requesting clinician, usually within 2 hours. A critical value is not supposed to wait for you to find it.

  1. AAbnormal: the result is outside the range or the expected norm, without the letter saying in which direction.
  2. HH or LLCritical high or low: past a level at which immediate action should be considered for patient safety. AA is the same without a direction.
  3. < or >Off the scale: below what the method can detect, or above what it can measure. These describe the limits of the test rather than you.
  4. N or nothingWithin the range or expected norm. Some results print N; others simply leave the space empty.

Stars, bold, colour and arrows

Depending on the laboratory and the system that displays your results, the same comparison may appear as an asterisk, a value in bold or red, an arrow pointing up or down, the words high or low, or a separate column headed with a symbol. Some results flag nothing at all and leave you to compare the value with the range yourself.

None of these conventions is more serious than another. They are typographic choices, and they all encode the same comparison. Colour can even mislead: a 2026 systematic review of 39 studies found that visual cues on online results can make minor deviations look more alarming than they are, while failing to signal the findings that do matter.

An H next to the word ‘satisfactory’

In England, results ordered by your GP are reviewed by a healthcare professional before they appear in the NHS App, and many surgeries add a short comment. That is why a line can carry an H and still be marked ‘satisfactory’. One NHS practice uses that word for a result outside the normal range that is not a concern and needs no treatment, and ‘borderline’ for one very close to the edge that may need repeating.

The two are not in conflict. The letter comes from the laboratory computer, which compares a number with a range; the comment comes from a person who knows why the test was done and what your earlier results looked like. When they seem to disagree, the comment is the more informed of the two.

The letter carries no distance

This is the most useful thing to understand about a flag. A value one unit outside the range and a value ten times outside it print the same letter.

In a full blood count, a platelet count of 145 ×10⁹/L against a floor of 150 and a platelet count of 40 are both L. A ferritin of 28 µg/L against a floor of 30 and a ferritin of 4 are both L. The results look identical in their flagging and describe entirely different situations.

So the first question on seeing a flag is never what the letter means. It is how far outside the value sits, which is a subtraction you can do yourself from the two numbers on the line, and whether the related lines beside it agree.

Why so many results carry a flag

Ranges are built so that about one healthy person in twenty falls outside them on any single test. On a panel of 20 tests, a 2025 review in the Journal of the American Board of Family Medicine calculates that about two healthy people in three will have at least one flagged result. At one Birmingham hospital, 30% of GP requests for liver tests in 2016 came back with at least one abnormal result. Outside the range is not the same as unwell.

Borderline values are where people struggle most. The 2026 review found that patients value quick access to their results but often find it hard to judge the significance of borderline values or to know when follow-up is needed, and that many then contact their surgery to check whether anyone has looked at them.

What to do when you see H or L

Many people now read their results before the GP has explained them. Start with the distance, then the neighbours, then your own history: how far outside is the value, do related lines agree, and was it flagged last time? Note anything that could have moved it, from the time of the test to a new medicine.

Then read the comment, if there is one. If there is none, or it leaves you unsure, ask your surgery what the flag means in your case. The NHS advises contacting the GP surgery or specialist if you have heard nothing after a few weeks.

What a flag would be more useful saying

The 2025 review argues that results should go further than a letter and state the significance in plain terms: no immediate concern, discuss at your next visit, or contact your doctor soon.

Showing the value on a bar against its range also helps. A 2024 review of 18 studies found that horizontal bars improved understanding and made people less likely to search online or contact their doctor than numbers with a range alone. Until results routinely do this, the letter only tells you a comparison was made; deciding whether it matters stays with you and your GP.